Return Policy

Updated 05/28/2018

Famousprice.com is committed to customer satisfaction and keeping our prices low every day, and our return policy reflects this commitment.

All refunds issued by Famousprice.com for returned merchandise must match the original form of payment. Customers will receive cash refunds for cash and check purchases, credit to the appropriate card for debit and credit card purchases, credit to the appropriate account for Apple Pay, PayPal, and other purchases using authorized payment systems, and merchandise credit for gift card or merchandise credit card purchases or any return without a receipt or packing slip. Cash refunds require an original purchase receipt.

You can return merchandise purchased from Famousprice store to any Famousprice.com store for refund, credit or exchange as follows:

1. Return with a purchase receipt:

   If you have a valid purchase receipt, Famousprice.com will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise.

2. Return with a gift receipt:

   If you have a valid gift receipt, Famousprice.com will give you a refund of the purchase price in the form of a merchandise credit, or an even exchange of the merchandise.

3. Return without a receipt:

   If you do not have a valid receipt, Famousprice.com will attempt to verify the purchase if it was made with a credit or debit card. If Famousprice.com verifies the purchase, we will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. If Famousprice.com cannot verify the purchase, we will give you a merchandise credit equal to the item's lowest price sold within the past 90 days, or an even exchange of the merchandise. Customers must present valid government-issued photo identification (ID) to make a return without a receipt.

Returns with or without Packing Slip

You can return merchandise purchased at Famousprice.com.com to any Famousprice.com store for refund, merchandise credit or exchange, or by parcel carrier/mail for refund, as follows:

1. Return to store with a packing slip:

   If you purchased merchandise from Famousprice.com.com, your packing slip is your receipt. You can obtain a copy of your packing slip at Famousprice.com.com using Order Status or by contacting Customer Care for assistance. If you have a valid packing slip, Famousprice.com will give you a refund of the purchase price, less any applicable shipping or other Famousprice.com.com charges (unless you are eligible to receive a refund of such charges - see below for more information), in the original form of payment, or an even exchange of the merchandise.

2. Return to store without a packing slip:

   If you do not have a valid packing slip, Famousprice.com will attempt to help you obtain a copy. If Famousprice.com verifies the purchase, we will give you a refund of the purchase price, less any shipping or other Famousprice.com.com charges (unless you are eligible to receive a refund of such charges - see below for more information), in the original form of payment, or an even exchange of the merchandise. If Famousprice.com cannot verify the purchase, we will give you a merchandise credit equal to the item's lowest price sold within the past 90 days, or an even exchange of the merchandise. Customers must present valid government-issued photo identification (ID) to make a return without a packing slip.

3. Return by parcel carrier/mail with a packing slip:

   If you have a valid packing slip, you may return the merchandise to Famousprice.com by parcel carrier/mail at the address below for a refund of the purchase price, less any applicable shipping or other Famousprice.com.com charges (unless you are eligible to receive a refund of such charges -see below for more information), in the original form of payment:
• Famousprice.com Returns Center
• P.O. Box 1543
• Sugar Land, TX 77487

Please fill in any requested information on the packing slip, and include the packing slip in the return box. Famousprice.com will issue refunds after it has received and inspected the returned merchandise. If you wish to return a purchase requiring special or bulk shipping, please contact Customer Care for assistance.

4. Famousprice.com will refund shipping and other Famousprice.com.com charges for defective merchandise, merchandise damaged in transit, or errors to your order made by Famousprice.com:

   If merchandise you purchased at Famousprice.com.com is defective, arrives damaged, or is not the product that you ordered, please contact Customer Support so that you may return the merchandise to an Famousprice.com store or by parcel carrier/mail for a refund, including all shipping costs and any other Famousprice.com.com charges.

The following conditions also apply

Famousprice.com strives to keep its prices low every day by monitoring returns for fraud and abuse and reserving the right to limit or refuse returns as follows:

1. Returned merchandise must be resalable:

   Except if there is a product defect, in-transit product damage, or a valid product performance issue, returned merchandise must be resalable (no visible wear or usage), in original packaging, and with all paperwork, parts, and accessories.

2. Returns to a store without a receipt or packing slip requires valid identification:

   Famousprice.com requires valid government-issued photo identification (ID) for all returns without a valid receipt or packing slip. Examples of valid ID include, but may not be limited to: U.S., Canada or Mexico Driver License, Passport, U.S. Military ID, State-issued ID card, U.S. Permanent Resident Card, U.S. Laser Visa, Matricula Consular e.t.c. Famousprice.com may review and retain your ID information and return history solely for purposes of authorizing returns and preventing return fraud and abuse.

3. Famousprice.com may limit or refuse returns, deactivate merchandise credits and gift cards.

   Famousprice.com may take reasonable action to prevent fraud and abuse and to otherwise enforce this Policy and all other policies, laws, rules, and regulations governing Famousprice.com, its customers, and their shopping experience.

Supplier, manufacturer and governmental requirements.

Select vendors, suppliers, and/or governmental entities may require different return policies. Please contact Customer support for further assistance.

1. Baseball and Softball Bats:

   If you purchased a baseball or softball bat and have not removed the bat from its original packaging, you may return the bat to Famousprice.com for a refund or exchange. If you have removed the bat from its original packaging and found damage or a defect, you must return the bat to the manufacturer for warranty repair or claims.

2. Software:

   If you purchased software and you have not opened the original packaging, you may return it for a refund of the purchase price or an even exchange of the merchandise. If you have opened the original packaging and found damage or a defect, you may exchange the software for the same merchandise only.

3. Gift Cards:

   Gift cards are redeemable for merchandise and in-store services at any Famousprice.com store or for merchandise at Famousprice.com.com. Customers cannot redeem Famousprice.com gift cards for cash or credit unless required by state law, and Famousprice.com cannot replace lost, stolen, or altered cards. In certain states, gift card balances of less than a certain amount may be redeemable for cash. Check the law of your state for more information. Customers may return unused gift cards for a refund of the gift card's purchase price with a valid receipt or packing slip and valid government-issued photo identification (ID).